TWAICE start by setting the context: what BESS teams say their top priorities and constraints are in 2026. Using survey insights, the speakers highlight the most common pain points across BESS challenges.
They also look at ‘friction factors’ that make operations harder—such as limited access to the right data, the lack of a single source of truth across multiple portals and dashboards, organisational disruption (turnover or ownership changes), internal cost constraints, and challenges in holding suppliers accountable to performance promises.
Next, they dive into what operators report as the most time-consuming activities—alarm and notification triage, incident investigation and root-cause analysis, stakeholder reporting, maintenance planning and prioritisation, and building/maintaining internal dashboards and data pipelines. We’ll connect these realities with how organisations structure O&M (in-house, LTSAs, third-party contractors), and how they assess supplier performance across reliability, support, accountability, and data transparency.
Finally, the webinar focuses on tools and data maturity: how many dashboards teams typically juggle, whether they own or have long-term access to BESS data, and how analytics are being handled. The session will close with a forward-looking discussion on what the market is prioritising next year—hiring/upskilling, augmentation planning, strengthening data infrastructure, tool integration, supplier selection, portfolio growth, and revenue development.
Speakers:
Lennart Hinrichs, Executive Vice President & General Manager Americas at TWAICE
Shawn Shaw, CEO and founder of clean energy industry strategic and technical advisory group, Camelot Energy
Moderator:
Andy Colthorpe, editor, Energy-Storage.news
See the webinar on YouTube below. You can also register to watch the webinar and get access to presentation slides from the on-demand section of our website, where you can also find all our other great Energy-Storage.news webinars.